Terms of Service

Last updated: [DATE]

These Terms of Service ("Terms") govern your use of sharktattoo.de (the "Website") operated by Shark Tattoo Studio ("we", "us"). By using the Website, creating an account, or booking an appointment, you agree to these Terms. If you do not agree, please do not use the Website.

For information on how we handle your data, see our Privacy Policy and Cookie Policy.

1. About us

Shark Tattoo Studio Lange Str. 63, 49661 Cloppenburg, Germany Studio (Minden): Bäckerstr. 48, 32423 Minden, Germany Email: shark.tattoo03@gmail.com Phone: +49 174 4552303

Owner: Marius Adrian (Shark). For full company and tax details see our Imprint.

2. Services offered

We provide tattoo, piercing, and permanent makeup (PMU) services at our physical studios. The Website serves as:

• An informational portal (portfolios, team, services, locations)
• An appointment-booking platform
• A design ideation tool (AI Creator)
• A contact channel

No services are paid through the Website. All payments for services delivered take place in-studio. The Website does not process credit cards or other payment methods.

3. Eligibility

• You must be at least 18 years old to book tattoo, PMU, or body piercing services. Identification is required in-studio.
• Minors aged 14–17 may receive ear-lobe piercings only with written consent of a legal guardian present at the appointment. Other services for minors are not provided.
• Pregnancy, breastfeeding, certain skin conditions, allergies, or medical conditions may prevent us from delivering a service. Please disclose these honestly during in-studio consultation.

4. Account registration

Accounts are optional and used only for the appointment-booking flow.

When registering you agree to:

• Provide accurate, current, complete information.
• Keep your password confidential. You are responsible for all activity under your account.
• Notify us promptly if you suspect unauthorized access.

We reserve the right to suspend or terminate accounts that violate these Terms or applicable law.

5. Appointments and studio conditions

5.1 Booking flow

Selecting a service, artist, and time slot through the Website constitutes a booking request. The appointment becomes binding once we confirm it (via email, phone, or in-app message). We may decline a request without justification.

5.2 Rescheduling

A booked appointment may be rescheduled once as a goodwill exception, provided the studio is contacted at least 7 days before the appointment. A second rescheduling by the customer results in forfeiture of the deposit.

We may also reschedule due to illness, equipment issues, or other unforeseen circumstances; in that case we will offer the earliest reasonable alternative without affecting your deposit.

5.3 Deposits

A deposit may be paid in person to secure a booked appointment.

• The deposit serves to block and confirm the appointment, not to commission the creation of a finished design before the appointment.
• The deposit is forfeited if the appointment is not honored.
• The deposit is non-transferable to another customer.
• When the appointment is properly attended, the deposit is credited toward the final price.

5.4 Motif changes

Changes to the chosen motif are possible up to 72 hours before the appointment. After that, changes are charged at 30 % of the motif price.

5.5 Touch-ups

Touch-ups are included for 4 months after the original appointment.

Excluded from free touch-ups:

• Tattoos on fingers and hands
• Color tattoos
• Cover-up motifs

For the excluded categories, touch-ups are charged at 30 % of the original price.

Touch-up requests may only be submitted after the tattoo has fully healed, which is at least 4 weeks.

5.6 Pricing

Prices listed on the Website for piercings are fixed. For tattoos, PMU, cover-ups, and custom work, the final price is determined during in-studio consultation based on size, complexity, time, and materials. We provide a transparent quote before work begins.

5.7 Vouchers

Vouchers issued by the studio are valid for 1 year from the date of issue. Remaining balances are not paid out in cash. Non-personalized vouchers may be transferred to third parties.

6. AI Creator

The AI Creator is provided as a free creative aid. You may use it to explore ideas for a tattoo design.

By using it you agree:

• You will not input personal data (your own or another person's), defamatory content, hate speech, sexually explicit content involving minors, or other unlawful prompts.
• You understand outputs are AI-generated, may not be original, may reproduce existing styles, and are provided as-is with no warranty.
• We make no claim of ownership over your text prompts. Generated images are AI-derived and we make no warranty of copyright clearance — verify before commercial use.
• We may rate-limit, throttle, or block use of the tool to prevent abuse.
• We may discontinue the feature at any time.

The AI Creator is not a substitute for a consultation with a tattoo artist. A design viable on screen may not translate well to skin; final feasibility is decided in-studio.

7. Portfolio and intellectual property

7.1 Our content

All Website content — logos, photographs, portfolio images, videos, design assets, layout, code, and text — is owned by Shark Tattoo Studio or our licensors and protected by copyright and trademark law. You may not copy, redistribute, scrape, or use any content for commercial purposes without prior written permission.

7.2 Tattoos on your body

Once a tattoo is on your body, it is yours. We retain copyright in the original artwork file and reference designs created by our artists. We may photograph completed work for our portfolio and social media unless you explicitly tell us in-studio that you wish to opt out.

7.3 Your submissions

If you submit reference images or ideas to us (in-studio or via the Website), you confirm that:

• You hold the rights to those images, or they are licensed for your personal use; and
• You grant us a limited, non-exclusive, royalty-free license to use them solely for designing and delivering your tattoo.

We are not liable for IP infringement claims arising from references you provide.

8. Code of conduct in-studio

We reserve the right to refuse service or remove anyone who:

• Arrives under the influence of alcohol or drugs
• Behaves aggressively, disrespectfully, or unsafely toward staff or other clients
• Fails to disclose relevant health information
• Does not meet age or consent requirements

Health and hygiene are non-negotiable.

9. Aftercare and liability

We follow strict hygiene standards (sterile single-use needles, gloves, professional pigments). After your service, we provide written and verbal aftercare instructions. Proper healing depends largely on you following them.

To the extent permitted by law:

• We are liable for damages arising from intent and gross negligence without limitation.
• For simple negligence, we are liable only for breach of essential contractual obligations ("Kardinalpflichten"), limited to foreseeable, contract-typical damages.
• We are not liable for skin reactions, scarring, or fading caused by post-care failure, allergic reactions not disclosed beforehand, or normal aging of tattoos.
• Statutory liability for injury to life, body, or health under the Product Liability Act (ProdHaftG) remains unaffected.

10. Availability of the Website

We aim for high availability but do not guarantee that the Website is uninterrupted or error-free. We may suspend or modify features for maintenance, upgrades, or for legal or technical reasons, without prior notice where this is reasonable.

11. Third-party links

The Website links to third-party platforms (Instagram, Facebook, TikTok, WhatsApp, Messenger, Google Maps). We are not responsible for their content, policies, or availability. Use them at your own discretion.

12. Consumer dispute resolution (Germany / EU)

We are not willing or obliged to participate in dispute resolution proceedings before a consumer arbitration board (Verbraucherschlichtungsstelle) within the meaning of § 36 VSBG.

The EU provides an online dispute resolution (ODR) platform: https://ec.europa.eu/consumers/odr.

13. Changes to these Terms

We may update these Terms when our services change or for legal reasons. The "Last updated" date reflects the current version. Material changes will be announced on the Website. Continued use after changes implies acceptance.

14. Governing law and jurisdiction

These Terms are governed by the law of the Federal Republic of Germany, excluding its conflict-of-laws rules and the UN Convention on Contracts for the International Sale of Goods (CISG). Mandatory consumer-protection rules of the country in which a consumer resides remain unaffected.

For merchants (Vollkaufleute), legal entities under public law, or special funds under public law, exclusive place of jurisdiction is Cloppenburg, Germany.

15. Severability

If any provision of these Terms is found invalid, the remainder shall continue in full force. The invalid provision shall be replaced with a valid one that comes closest to the original intent.

16. Contact

Shark Tattoo Studio Lange Str. 63, 49661 Cloppenburg, Germany Email: shark.tattoo03@gmail.com Phone: +49 174 4552303